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 Ellis747
 
posted on September 22, 2001 07:56:57 AM new
I keep getting this "Cannot parse result page."



 
 SonyaCS
 
posted on September 22, 2001 08:46:34 AM new
Hi Ellis747,

Are you tracking in by site ID, or by auction ID number?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 Ellis747
 
posted on September 22, 2001 09:00:20 AM new
I am tracking by site/seller ID.

 
 SonyaCS
 
posted on September 22, 2001 09:01:32 AM new
Hi Ellis747,

I am able to replicate this problem. Track by Auction ID number is working, so if possible kindly track your auctions in that way until we can get the other way fixed.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 anthony809
 
posted on September 22, 2001 12:56:12 PM new
Hi
Just letting you know i have the same problem
thank you
anthony

 
 SonyaCS
 
posted on September 22, 2001 01:04:48 PM new
Hi Anthony,

Are you having the problem with tracking by seller ID, or also with auction ID number?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 anthony809
 
posted on September 22, 2001 06:48:29 PM new
HI
Sellers ID i can use auction ID.
Thank you
Anthony

 
 texaseagle
 
posted on September 23, 2001 07:37:42 PM new
I too am getting the error message: cannot parse result page when I try to track my auctions from ebay to auctin manager here on AW. Please help or advise what to do.
Thanks,

 
 ChristopherCS
 
posted on September 23, 2001 07:44:16 PM new
Hello,

The track auction function is not working correctly. Engineering is aware of this issue and will address it ASAP.

For now, you will need to use the second tracking option with the item number instead. As soon as we have more information available, we will post it back to this thread.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 VALUBILIA
 
posted on September 24, 2001 04:41:29 PM new
also having same problem tracking through username

 
 
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