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 cta
 
posted on September 30, 2001 06:41:26 PM new
I know, it's another Sunday night and my auctions don't seem to be launching. They've been processing for over a 1/2 hr. now. Anyone else having this problem tonight or is it just me? Or has everyone else learned that Sunday night is just not the time to be loading auctions? Thanks!
 
 BrianAW
 
posted on September 30, 2001 06:54:39 PM new
Hi Cta,

If you are using Auction Manager, and you would like your image to appear in the eBay Gallery, please be sure to select an image from the drop-down menu on the listing form, and click the "Attach" button. If you do not select an image from this menu, you will receive the following error when you try to launch:

Auction Data Failure: Failed in Gallery URL

If you are using our old Image Hosting system, please be sure that you are selecting the image from the drop-down menu on the listing form as you list your auction. If you do not select an image, the cleardot.gif placeholder that we use to tell eBay that there is an image in the auction will be submitted, and you will receive an email from eBay stating that the image is in the wrong format. If this has happened, you can get the correct url by opening your image hosting page, opening the full-size image by clicking on the image file name link, right-clicking on the image, and clicking "properties". The url will appear in the properties box, and you can copy and paste it into eBay's Gallery correction form.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 cta
 
posted on September 30, 2001 07:00:22 PM new
Hi Brian,

I'm launching the auctions the same way I've always launched them. Has something changed in the past two weeks because that was the last time I launched auctions. I'm not getting any errors regarding images because I cut and paste the information into my auctions because I like my own format. This is the only error message I've gotten:

The following message was returned from the scheduler while attempting to list your auction:

Unknown launch error. We were unable to verify the launch of your auction. It is possible that your auction did launch, so we suggest that you check the auction venue directly to verify before attempting another launch.

Thanks!
 
 SonyaCS
 
posted on October 1, 2001 09:07:27 AM new
Hi Cta,

Please make sure you have stored your eBay ID and password correctly in Universal Registration. You may also want to try creating an auction directly on ebay to see if there are any problems with your eBay account. Please let us know if this problem persists.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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