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 lhobo
 
posted on October 1, 2001 10:05:07 AM
I have been having some problems re-listing auctions. I post them and then when I go back to check to see if they have been launched, they have disappeared. It's like they haven't even been posted. It only seems to happen when I try to relist. Any ideas?

 
 SonyaCS
 
posted on October 1, 2001 10:06:11 AM
Hi Ihobo,

Are you referring to the original auctions that were in closed?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lhobo
 
posted on October 1, 2001 10:08:27 AM
Yes. When I go to relist them they don't always work. Alot of times they also come back as an error launch. I'm confused as to why this is happening. I can relist about 40 and only half will launch, the others disappear or they don't work at all.

 
 lhobo
 
posted on October 2, 2001 09:04:05 AM
Hello??? Are you going to answer? Any help would be nice!

Thanks

 
 SonyaCS
 
posted on October 2, 2001 09:08:06 AM
Hi Ihobo,

Sorry about the delay in answering! Do you remember what the error message says? Let me know a couple that are giving you the error so I can check them out.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 spoolmak
 
posted on October 2, 2001 09:13:50 AM
There is no message! Most of the time they are just gone as if they weren't even posted! Other times they are still processing like the one I have right now. It has been processing since last night. If they don't disappear they are still processing or there was an error.

Thanks

 
 SonyaCS
 
posted on October 2, 2001 09:21:02 AM
Hello,

I looked in the "Ihobo" account and found two auctions stuck in processing -- you can undo the launch for those, because looking through your active list, I found them on page 13. To undo the processing click on the title of the auction in pending and hit "Undo Launch".

Regarding your relist problems, please let me know one or two that you've been able to relist so that I can investigate.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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