posted on October 8, 2001 06:56:23 AM
I have emailed cust. service at AW 3 times during the past week and have yet to get a 'straight' answer, as to where my last auction batch disappeared. On Sept 30th, through AW manager, I list 115 items on Ebay. Auctions showed up on Ebay and completed Ebay last night. I had winning bid notices set up through AW (UNFORTUNATELY). On October 1st or 2nd, ALL OF MY AUCTIONS JUST DISAPPEARED FROM AW, NO SIGN, NO TRACE, AS IF THEY NEVER EXISTED. AW customer service returned a long email about how Ebay had messed them up, but did not answer my question, 'where are my 115 auctions'. Now that this auction has closed (I HAD TO MANUALLY DO ALL WINNING BID NOTICES), there are no closed auctions for me to relist on AW. Why can't I get a straightforward answer from AW. ARE MY AUCTIONS DELETED? OR ARE MY AUCTIONS IN CYBERSPACE SOMEWHERE AND CAN BE RETRIEVED? Simple question to answer, I would think.
posted on October 8, 2001 10:59:17 AM
Hi Renieoriginals,
I checked your account and in going through your closed auctions, I see that the 115 you launched on the 30th are now there. You can now relist your items.
