Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Price, Hits, Bids not updating
<< previous topic post new topic post reply next topic >>
Community Guidelines 
 kahml
  		posted on October 9, 2001 10:43:25 AM new
I just looked at my numbers for the afternoon, and they are just like this morning's.

Sure enough, eBay has additional information.

The stats on AW haven't been updated in 5 hours. I've hit "Refresh" every way possible, cleared cache, etc.

Is there something that should be looked at on the West Coast?

Thanks!

 
 SonyaCS
  		posted on October 9, 2001 10:50:24 AM new
Hi Kahml,

I checked your account, viewed a couple of auctions and refreshed. It looks like your account is updated now, please check the status again. Let me know if you have any other questions.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 kahml
  		posted on October 9, 2001 11:03:30 AM new
Sorry to bother Sonya, but here's what the second item in my AW Active list is saying:

Amazing Spider-man 252 (Marvel 1984) NM 1014819751 $10.00 12 1 3d 9h Copy | Reset
High bidder: followtheleader Last updated: 5h 17m ago.
Count History: 10/5: 1, 10/6: 1, 10/7: 6, 10/8: 4, 10/9: 0 --- Started:10/5/2001 --- Style:Smart


And here's what eBay has:

Amazing Spider-man 252 (Marvel 1984) NM
1014819751 $10.00 $12.52 n/a 1 2 Oct-05 Oct-12 20:45:05 3d 9h 42m

So, please, you tell me what's what?

Thanks!

 
 SonyaCS
  		posted on October 9, 2001 11:16:57 AM new
Hi Kahml,

I see what you are referring to now. The bid history shows that the second bid is barely a few hours old. The system should update soon with the latest bid price, so give it just a little more time to update. Thanks for your patience!

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 emma
  		posted on October 9, 2001 11:58:34 AM new
Well, Sonya, I don't know what the problem is, but my account is not updating either. One auction had ended with buy it now, but is still showing active and another has a bid on it and the bid has been there for a day or two now, but it is NOT showing on my control panel. Please look into this.

 
 SonyaCS
  		posted on October 9, 2001 12:00:54 PM new
Hi Emma and Kahml,

Engineering has been notified of this problem, and is working on getting it fixed. I'll post back here as soon as it has been done.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 SonyaCS
  		posted on October 9, 2001 12:24:03 PM new
Hi,

This problem has now been resolved. Please refresh your control panels. Thank you for your patience.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 kahml
  		posted on October 9, 2001 03:01:46 PM new
Glad to see this is working; I appreciate the effort.

Is this something that you (AW) will watch out for automatically in the future, or are we going to have to let you know?

Larry


 
  Return to top of page 
<< previous topic post new topic post reply next topic >>
All times are Pacific Time

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!