vintagevintage
|
posted on October 12, 2001 09:36:35 AM
if i relist an item, which i have already had a problem doing... what happens if i want to stop that auction and correct something. is it counted as my relist and then when i put it up corrected, does that count as a new list again...confused here.. (in other words, can i close an auction and relist it again)...?
there are some things i can't seem to change from the revise page on ebay...and that is the price and the reserve....
|
vintagevintage
|
posted on October 12, 2001 12:00:27 PM
hi i wonder if you can look at these two questions because i have an auction up with a reserve that i didn't put in... thanks... i can let this auction go but i'm loosing money because i didn't want a reserve...i tried to put in the buy it now but all i received were errors... then i decided to just put it up at 24.99 and low and behold.. the reserve for the original amount 35.00 is still on this auction... i removed that information...help...
|
BrianAW
|
posted on October 12, 2001 12:55:20 PM
Hi Vintagevintage,
We haven't forgotten about you!
Our engineers are looking at this situation and we will let you know what possible relist changes have occurred.
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
|
vintagevintage
|
posted on October 12, 2001 02:10:19 PM
thanks a lot...
|
vintagevintage
|
posted on October 18, 2001 09:30:26 AM
brian, hi, i still haven't received an answer and the auction is almost completed and your system put the old reserve on it...so now what do i do.... i'm stuck with a piece that i've now put up twice, this time because i had a reserve on it... thanks
|
SonyaCS
|
posted on October 18, 2001 09:35:54 AM
Hi Vintagevintage,
This problem regarding editing the reserve price has now been fixed. You should be able to now change it or drop it completely. Thank you for your patience.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
vintagevintage
|
posted on October 18, 2001 10:36:13 AM
sonya, can i go in now and change it...it has no bids on it.. is that possible..thanks and if not... i lost another sale because it listed improperly...let me know..shanti
|
SonyaCS
|
posted on October 18, 2001 10:40:22 AM
Hi Shanti,
Active auctions can only be edited directly on eBay through the Revise Auction form. I am not sure if you can edit the reserve price or not, you would need to check with their relisting rules.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
vintagevintage
|
posted on October 18, 2001 10:41:41 AM
hey, it worked...i did...thanks very much... i not only could edit the reserve, but the amount of days..i extended it... also...they reimbursed my initial reserve cost on it... i think they did anyway...thanks sonja...
|
vintagevintage
|
posted on October 18, 2001 10:45:07 AM
one more thing...i went back and refreshed on your system twice and it isn't reflecting the price change...i brought it down from 24.99 to 20.00.... that's one thing and the other is... i'm just letting this go because i do want to support AW...to know that customers also support you just as you support us...BUT, it was an AW glitch... so i was left out there hanging with a sale that was going nowhere...with the reserve that wasn't supposed to be on there... normally, would i ask for a refund of the reserve price ..thanks
|
