posted on October 16, 2001 12:13:06 PM new
I just email this letter to Customer service. I see I'm Not alone. While I understand that at this time until my year is finished I have no option but to use your service which I paid for in advance, I do not understand why I have to be bombbarded every time I open a page on your service. 12 times in a row on a relist. "All Products Computers Electronics Books Music Movies
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Digital Cameras, Handhelds, Notebooks, Desktops, Printers, Monitors, Memory, Storage, Soundcards, Input Devices, Network Devices, more...
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Camcorders, DVD Players, Home Audio, Car Audio, Speakers, Televisions, Still Cameras, more...
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Is this the way it's going to be. Why don't you give me a full refund. This was not the program I purchased. When I gave you my money there were no flash pages. We had and agreement and you broke it. The quality of your progam is going down the tubes. I pay for cable TV so I don't have to watch commericals unless I choose to.
posted on October 16, 2001 12:30:08 PM new
I agree wholeheartedly with ck4me. The more we pay, the more advertisement we get. THIS IS NOT WHAT I AM PAYING FOR! AW was better when it was free. It had fewer ads. I want a service that functions reliably and accurately. I want customer service that gives me answers instead of "our engineers are informed of the problem". And most of all, I want a reduction in the advertisement level. I can tolerate an occasional banner ad here and there, but this constant bombardment of these asinine, ridiculous, idiot, irritating pop up ads is not acceptable.
posted on October 16, 2001 01:07:16 PM new
I normally don't have too many problems with popups but today that same ad started popping up with every page I moved to unless I left it running behind my browser window. If I got rid of it, it would pop back with the next screen even when browsing the message center. I did an experiment and logged out of auction watch and browsed the message board as a visitor and no popups arrived on the scene. Seems the advertisers are targeting only auctionwatch customers. I am currently in the process of finding a better way to do auction management and think I've found what I'm looking for. I may not be on auctionwatch much longer.
posted on October 16, 2001 01:12:01 PM new
Someone has forgotten that quality attracts quality. The people who pay for this expensive program are not amused by tacky advertising. It is disconcerting and breaks my concentration. It slows down my system even though I have cable. I already need 3 windows open to work between them, I don't appreciate many other nonsense ones opening on their own. How about a link where those who choose to catch up on new advertising can go in a browse without interrupting the rest of us.
I would rather the engineers spend their valuable time adding a way to total all the bids won by an individual bidder to save me time, or at the very least have a column showing bidders IDs so I don't have to wait for each auction to open. I would still have to total by hand, but at least I could scroll down the listings a lot faster. Speed is everything in getting more listings launched, something I've not been able to do with all the problems, including WBN not going out and having to email individually.
Please direct any other feedback regarding the popups to the feedback forum, as this forum is meant for troubleshooting problems related to Auction Manager. I will be locking this thread now. Thanks for your understanding.
