posted on October 21, 2001 08:26:06 AM
I use PSM for all my auctions...many bidders do not fill out/return the WBN form (for whatever reason)...would like to be able to select a group and enter multiple WBN's received rather than go into each auction one by one to select that a WBN was received as I like to use the waiting response to track completed auctions...I've made this suggestion before with no response...anyone else think this would be helpful?
Susan
posted on October 21, 2001 10:30:53 AM
Sorry, but many suggestions which were called good and "passed on to development" just are not going to be done. I used to keep a list but it is a waste of time. The addressee print on the mailing label needs to be fixed (easy). The feedback reminder needs to be fixed (easy). The control panel needs a timestamp (easy). We need a copy function for completed auctions. (easy) In defense of AW, they are really awfully busy and need to interface with Checkout. I am sure they are all (and there may only be one or two of 'them') busy on that. jmho
posted on October 21, 2001 12:06:02 PM
Agree with rgrem. I have given up requesting anything knowing that suggestions passed on simply fall on deaf ears.
posted on October 22, 2001 07:03:26 AM
Actually, "deaf ears" is not the correct phrase. And it really bothers me that I'm actually saying something on AW's defense, but:
They do listen. They do have meetings to review requirements. They do prioritize which changes they can make; and which they can't. It really is just like any other business - even though we (as users) don't always see it that way.
Yes, eBay's Checkout feature is going to cause some rather severe code-crunching on AW's part (thank goodness for that API, right?). But, there are still the other requests that are queued.
At the same time, I want to turn around a phrase I heard from someone at AW the other day: Does every set of changes that AW makes really cause immense confusion on the part of AW users? Just imagine if they actually fixed everything we asked for?!?!
