posted on November 13, 2001 12:53:32 PM new
I have a very serious problem & cannot wait for the 24 hr email customer support response. My username & password allows access to all functions except auction manager. When I click on auction manager, I get another users account!!!!!!
I have logged in & out several times , rebooted, etc. and still have the same situation. Very concerning to not only not have access to my own info , but the thought that someone else may have access to mine. Please advise ASAP
posted on November 13, 2001 12:56:36 PM new
Hi Ess4,
Does anyone else use your computer that might have an AW account? I would recommend that you clear your cache, and then clear your AW cookies. Then log into the site again and let me know if you continue to see someone else's account info.
posted on November 13, 2001 02:47:36 PM new
Hello ess4,
I just wanted to add that in this case, you are not actually logged on to this other user's account. What you're seeing is a session cookie that has somehow become cached in a server on your ISP's network. Clearing your cache and cookies, and also rebooting your computer should help this.
