posted on November 17, 2001 04:26:03 AM new
I am having complaints that WBN's are going out with a shipping rate that is higher than I have listed. I tried to duplicate the problem but everything looks OK for me.
Is anyone else getting this complaint from their customers?
posted on November 17, 2001 05:04:39 AM new
AW The Glitch must be in a form after the WBN because this was the customer comment:
Hi, I just wanted to let you know that I just sent payment through paypal for this item. The shipping charge came up as $6.90? So, I put $45.00 in for the amount of the item instead of $35 and then the shipping for $6.90, comes to the $51.90. I hope this is ok. Please let me know. Thank You
posted on November 17, 2001 05:10:52 AM new
#1030925100 Customer comments were:
Hi, I paid you through pay pal but at the end it kept adding more S/h so I lowered the price to make it match. I am pretty sure I did it right. If you do not receive it, let me know.
Stephanie
posted on November 17, 2001 11:18:33 AM new
Hi Gsomervillhotmailcom,
Were these relists? I notice that you have 6.90 listed as a shipping option but on those auctions the box wasn't checked. If they were relists, did the original auction have that as a shipping amount?
It appears the WBN is showing the correct shipping for each auction, where are the customers getting 6.90 from?
posted on November 25, 2001 08:17:12 AM new
This one was a relist. The shipping is the same on original as it is on the relist. Each person says things about paypal amount being $6.90
Most recent customer reply: Item# 1036410978
<P>I am having trouble making my payment. When I click on the link
provided and follow
the steps,PayPal keeps wanting to charge me 6.90 for
shipping and handling instead
of 3.20 Do you know what I need to do to make the correct payment of
15.20? Thanks
for your help.
<P>*Mariah
posted on November 28, 2001 02:09:52 PM new
Here is another one. The third for today. Please tell me why this everyone is being sent the wrong shipping price.
Customer comment.....
Amount: $9.70
Transaction ID: 10N09691829623059
Total shipping: $3.90
Quantity: 1
Item/Product Name: ebay item#1036590028 Bollinger Trainer Ankle
Buyer: Shu Zhen Pan
Message: Shipping was stated as $3.20, not $3.90. $9.70 is what is the final
price in the statement. Please send the ankle support to:
posted on November 29, 2001 07:10:16 AM new
The problem is coming from Paypal.
I set up a paypal shopping cart on my web page with a flat rate shipping cost and paypal is calculating a shipping cost for my auctions at the rate I have on web page items.
