posted on November 26, 2001 07:07:21 PM new
Two auctions ended this evening on a BIN and I logged into AW to "force" AW to send out the WBN. With 1 refresh those two auctions moved from the active to the closed section. However, I have refreshed it within the closed section over 30 times and it refuses to send out the WBN and fill in the #1 on the post sale thing! One time I had to refresh an auction for a half an hour to get it to send out a WBN after I got it into the closed section!!! It is 10pm here and I want to get off the computer for the evening but here I sit hitting the refresh button a zillion times! Shouldn't 1 refresh to move it onto closed section and 1 more refresh from closed to send out WBN be ENOUGH? I'm really sick of this. My bidders will have to wait until tomorrow for a WBN and if I get nasty emails from these bidders, I'll be sure to forward them to YOU!
posted on November 27, 2001 09:06:57 AM new
Hi Antelope67,
When an auction moves from active to closed and its a Buy It Now auction, sometimes it takes a little bit of time to "grab" the address so your WBN can be sent out. If this continues to be a problem, please let us know. I apologize for this inconvenience.