posted on November 27, 2001 06:58:58 AM new
ON MY ADDRESS AREA OF THE WBN INFO PAGE THERE IS A PLACE FOR CUSTOMERS TO PUT THEIR TELEPHONE NUMBER BUT NO PLACE FOR ME TO SEE IT AS IT DOES NOT SHOW UP ON INVOICE OR VIEW RESPONSE , WHAT GIVES ARE YOU STEALING THE NUMBERS ?
posted on November 27, 2001 02:30:37 PM new
YOU HAVE GOT TO BE KIDDING !
IT IS THESE LITTLE PROGRAMING GLITCHES THAT MAKES ME WONDER IF YOU - AW - IS WORKING ON MAKE THE SYSTEM BETTER OR JUST SEEPING US UNDER THE RUG UNTIL YOU SELL THE COMPANY
posted on November 27, 2001 03:06:57 PM new
Hello,
Sorry, Sonya was not kidding. This is a brand new field that we recently added, and it has yet to be added into the 'view response' form.
To answer your question, yes we are working to make the system better.
This is part of the reason we added this new field, our apologies that is has not yet been incorporated into the view response form though. We hope to have this ready for you to start using as soon as possible.
posted on November 28, 2001 08:46:36 AM new
tO ANSWER YOUR WUESTION WHY WE NEED THE NUMBER IS THAT FOR SHIPPING FEDERAL EXPRESS AND US POSTAL EXPRESS THE CUSTOMER TELEPHONE NUMBER IS REQUIRED FOR THE AIRWAY TRACKING BILL