posted on November 29, 2001 06:47:20 AM
I have about a dozen auctions that closed yesterday and today for which no post-sale keys are appearing. Can you make them appear and have WBN's been sent?
posted on November 29, 2001 07:05:30 AM
Hi Jackensack,
We know the problem and our engineers are working on this issue. Please be patient, as in the following couple of hours, the post sale keys will be redisplayed.
Till then, we may provide you for an workaround: Click on PostSale link in left nav, and you will notice that your closed auctions do have post sale keys. Click on the keys for the firts one, then on the next screen, simply click Next. At the end, return to Auction Manager. You will notice the presence of the post sale keys!