fireman68
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posted on December 2, 2001 09:53:28 AM new
For at less two days now My inventoy has not been up dated. When a auction ends with no bids the item is suppose to go back into inventory or if you have a auction end with a bid it is supppose to remove it from Qty at auction, Well guess what its not. Please fix this problem. If it isn't one thing with you people its another. Thanks Dave
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BrianAW
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posted on December 2, 2001 10:08:39 AM new
Hi fireman68,
Thanks for notifying us. I have sent an email to engineering to have them look into this.
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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jalleniii
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posted on December 3, 2001 09:06:01 AM new
I have had the same problem recently. What I would really like is the ability to clear all of my inventory numbers and start from square one. Can AW zero out my inventory numbers for me?
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mgarbea
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posted on December 3, 2001 09:49:27 AM new
Hi Jalleniii,
The inventory quantity problem you have noticed is solved now. All inventory items launched one week ago are showing correct values now.
Marius
Got Questions? Check out AuctionWatch.com\'s Customer Service center
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fireman68
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posted on December 4, 2001 12:34:03 PM new
Hi, You have my inventory all screw up AGAIN. Sample: 1993 $1 Federal Reserve Web 1/9 Note shows 1 on auction and I just counted 7 on auctions. What gives am I ever going to depend on inventory or not. Thanks Dave
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fireman68
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posted on December 5, 2001 09:07:37 AM new
Customber Care, I guess since am a paying customer you don't need to reply to my post. If you can't fix inventory or don't want to please let me know.
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SonyaCS
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posted on December 5, 2001 09:14:20 AM new
Hi Fireman68,
This problem has been solved but I will inform engineering that your inventory totals are still off. I apologize for the delay in my response.
-Sonya
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SonyaCS
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posted on December 5, 2001 09:59:44 AM new
Hi Fireman68,
When you launched this item from your inventory, did you change anything at all? Or did you launch them as is, without any modifications?
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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fireman68
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posted on December 5, 2001 11:45:15 AM new
As Is
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mgarbea
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posted on December 6, 2001 08:43:10 AM new
Hi fireman,
your inventory is now up to date. Indeed your inventory for "1993 $1 Federal Reserve Web 1/9 Note" stated Qty at auction 2, while there were actually 8.
The problem was somewhat hard to track due to the fact that the items were actually relisted.
Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
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jalleniii
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posted on December 6, 2001 08:49:48 AM new
Can AW zero out all of my items under "Quantity at Auction" I have quite a few that are incorrect.
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ChristopherCS
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posted on December 7, 2001 05:47:05 PM new
Hello,
Sorry for the delay, I forwarded along a request to correct your quantity at auction totals.
Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
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