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 graywolfer
 
posted on December 3, 2001 11:38:28 AM
Hi i'm new with auction manager pro. but have been selling for 2 years now and know how to launch auctions, i doubled launched auctions the other day, because it said the sync. failed, so i waited and launched again, but the first launch took, i emailed customer service, and they said you must have used your back button, not a satisfactory answer for me as ,i had to cancel the auctions and was charged for them. any ideas on this ?????

 
 BrianAW
 
posted on December 3, 2001 01:00:18 PM
Hi graywolfer,

Every so often auctions that appear to have errored out will actually appear active on the auction site. This is rare, but it appears that this is what happened. You can request a refund by going to:

https://secure.auctionwatch.com/my/acct/request_refund.html

We apologize for this inconvenience.

-Brian


Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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