Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  AW is trying to leave neg fb when I say positive


<< previous topic post new topic post reply next topic >>
 ecomputeremporium
 
posted on December 10, 2001 10:03:32 AM new
I was just doing my normal Post Auction duties when I clicked on the normal leave feedback button. I got an error that said "Error: You can't use random preset feedback and select a negative rating" What in the world is that. I can't imagine a more frightning thought than AW leaving Negitive feedback for me when I did not want it to. That would be horrifying. This is a very very scary problem. It has not left feedback because you need to type in something but my god what if I tried to use one of the preset feedback statements. It looks like I was only protected because I used random. I am now scared to death to use the feedback feature. Please help.
 
 ecomputeremporium
 
posted on December 10, 2001 10:13:35 AM new
Well I gave it a try and I was able to leave positive feedback as long as it was not random. So it seems that the random feature is broken.
 
 BrianAW
 
posted on December 10, 2001 10:21:53 AM new
Hi ecomputeremporium,

Thanks for notifying us of your problem. We will watch for any situations like this. This is the first time we have heard of this happening, so let us know if it happens again.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 ecomputeremporium
 
posted on December 10, 2001 10:35:45 AM new
IT does it every time I use the random feature on feedback.
 
 BrianAW
 
posted on December 10, 2001 01:46:14 PM new
Hi ecomputeremporium,

We could not find anything wrong with the system. Could you give us more details on the steps you take to leave feedback?

Make sure that all the auctions you are listing feedback for have the positive feedback selected.

-Brian


Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 cuteangel
 
posted on December 10, 2001 11:40:09 PM new
I AM HAVING THE SAME PROBLEM!!! EVEN WHEN ALL OF MY FEEDBACK I AM TRYING TO SEND ARE MARKED "POSITIVE", IT GIVES ME AN ERROR MESSAGE ABOUT NON BEING ABLE TO SEND NEGATIVE FEEDBACK. WH'S GOING ON?

 
 SonyaCS
 
posted on December 11, 2001 08:50:48 AM new
Hi Cuteangel,

This problem should be fixed now, let me know if you are still having trouble.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!