posted on December 16, 2001 01:39:19 PM new
I have tried to revise auction #1678671051 on eBay and every time I hit the submit button my computer crashes. I have had this problem all week long.
The reason I want to revise is that I have to change the duration of the auction, it was supposed to be 5 days and I found out it was listed for 10 days??? and no I didn't do it myself.
Please help, I don't want this auction to end Dec.26.
Thanks.
Helen
posted on December 16, 2001 03:17:40 PM new
Hi Helen,
If you have an alternate browser on your computer, please try revising your auction using that browser. We have seen this problem happen to Internet Explorer users -- using Netscape or Opera has proven to be effective.
posted on December 16, 2001 08:31:43 PM new
Hi,<p>
I am sorry I couldn't respond before...we were out of power for several hours.
I don't have another browser, I got rid of Netscape a long time ago.
Is there any way at all you can revise this auction for me?? I guess not.
Thanks just the same.
Helen
posted on December 17, 2001 06:00:55 AM new
Here are "the group's" suggestions:
1. Start your edit and wait several (2-5) minutes before you click continue and then wait some more
2. Download Opera ( a very lightweight browser) and don't bother waiting.
I only use option 2 and it works. Send me an e-mail ( [email protected] ) and I'll give you all the info you need.
Good luck!<br />
[ edited by kahml on Dec 17, 2001 06:04 AM ]
