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 treizedogs
 
posted on December 16, 2001 01:39:19 PM
I have tried to revise auction #1678671051 on eBay and every time I hit the submit button my computer crashes. I have had this problem all week long.
The reason I want to revise is that I have to change the duration of the auction, it was supposed to be 5 days and I found out it was listed for 10 days??? and no I didn't do it myself.
Please help, I don't want this auction to end Dec.26.
Thanks.
Helen

 
 SonyaCS
 
posted on December 16, 2001 01:59:37 PM
Hi Helen,

What browser are you using?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 treizedogs
 
posted on December 16, 2001 02:39:16 PM
Hi Sonya,
I am using Internet Explorer.
Helen

 
 SonyaCS
 
posted on December 16, 2001 03:17:40 PM
Hi Helen,

If you have an alternate browser on your computer, please try revising your auction using that browser. We have seen this problem happen to Internet Explorer users -- using Netscape or Opera has proven to be effective.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 treizedogs
 
posted on December 16, 2001 08:31:43 PM
Hi,<p>
I am sorry I couldn't respond before...we were out of power for several hours.
I don't have another browser, I got rid of Netscape a long time ago.
Is there any way at all you can revise this auction for me?? I guess not.
Thanks just the same.
Helen

 
 kahml
 
posted on December 17, 2001 06:00:55 AM
Here are "the group's" suggestions:

1. Start your edit and wait several (2-5) minutes before you click continue and then wait some more

2. Download Opera ( a very lightweight browser) and don't bother waiting.

I only use option 2 and it works. Send me an e-mail ( [email protected] ) and I'll give you all the info you need.
Good luck!<br />
[ edited by kahml on Dec 17, 2001 06:04 AM ]
 
 kahml
 
posted on December 17, 2001 06:01:57 AM
[ edited by kahml on Dec 17, 2001 06:03 AM ]
 
 kahml
 
posted on December 17, 2001 06:02:38 AM
[ edited by kahml on Dec 17, 2001 06:03 AM ]
 
 
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