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 victorianroses
 
posted on December 29, 2001 02:27:26 PM
Anyone else having a problem uploading pics today? I keep getting a page that says Web Server is Busy or Unavailable. Can that really be possible?????

 
 ChristopherCS
 
posted on December 29, 2001 02:56:47 PM
Hello,

No, your just seeing an older page cached from one of the recent (few days ago now) outages.

Try simply clearing your cache/temp files, and try your upload again.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 victorianroses
 
posted on December 29, 2001 03:00:12 PM
Christopher ~ please tell me how to do that.

 
 ChristopherCS
 
posted on December 29, 2001 03:05:53 PM
Hello,

To clear the cache in Internet Explorer, look under "Tools" in the top menu bar. Open "Internet Options", and the option to clear the cache will appear under "Temporary Internet Files" in the "General" menu. It is always a good idea to clear the History, as well.



Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 kahml
 
posted on December 29, 2001 04:22:50 PM
Respectfully, Christoper, belay that last request!

The History folder contains a list of all of the URLs you have visited. It merely supports opening up the History list to quickly go back to some place you've been, but have forgotten how you got there. It also supports the "autofill" of any URL in the Address bar.

C'mon now! You know that it has NOTHING to do with any cached pages...





 
 ChristopherCS
 
posted on December 29, 2001 05:04:43 PM
Hello kahml,

You are correct, the history and the cache are two totally seperate things. My apologies if you took what I said to be as such.




Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 RITADREAD
 
posted on December 30, 2001 01:51:05 PM
I TOO HAVE BEEN HAVING THE VERY SAME PROBLEM FOR THE PAST "" 2 WEEKS "" I CAN ONLY LOAD UP TO 2 PICS AT A TIME!

IF I TRY TO LOAD MORE I GET A BLANK PAGE

I HAVE EMPTIED MY TEMP FILES, CACHE, RESTARTED ETC.. NOTHING WORKS

 
 RITADREAD
 
posted on December 30, 2001 02:05:22 PM
NOW THIS IS THE MESSAGE I AM GETTING


504 Gateway Timeout
This Web page could not be opened. There may be too many people accessing this page or the page may be unavailable. Please try again later

 
 suze
 
posted on December 30, 2001 02:35:42 PM
I'M HAVING MAJOR PROBLEMS UPLOADING TOO. IT APPEARS TO BE UPLOADING AND THEN I GET A "THIS PAGE CANNOT BE DIPLAYED" NOTICE PAGE.
MY CACHE IS CLEAR, MY TEMP FILES DUMPED TOO. IS AW WORKING TO FIND AND FIX THIS?

 
 joettesantiques
 
posted on December 31, 2001 03:09:41 PM
How do I get other images on my eBay listing? Used Auction Manager Pro, but only last photo shows. I've cleared cache and history, but need step-by-step on how to get photos on existing listing. Right Away, Please!
Thanks, Joette

 
 DianaAW
 
posted on December 31, 2001 03:57:12 PM
Hi everybody,

If you are having trouble uploading (getting an error on upload) please try the following:

1.) Limit the number of upload fields displayed on the page to 9 or less. You can do this by clicking the "show fewer upload fields" link under the upload button.

2.) Upload your images from Auction Manager image hosting (click Image Management under the navigation tabs once in Auction Manager) rather than the image hosting page.

If clearing the cache and trying these solutions does not help, please post back and let us know which browser/version you are using when uploading.

Thanks,

Diana

 
 joettesantiques
 
posted on December 31, 2001 04:51:11 PM
Diana, thanks for speedy response to all on this image challenge. However, general overview doesn't guide me enough. Can I get detailed info on how to make my other images that didn't get on when listing the auction, get on there now? My auction shows a zoom of just a corner of the item, and I NEED the other photos on the listing. I went into Inventory, Edit, then Manage Images, checked the images, clicked upload....but they're still not on the listing.
Thanks,
Joette

 
 BrianAW
 
posted on December 31, 2001 04:57:55 PM
Hi joettesantiques,

You cannot attach a picture to an existing auction directly at AW. You will need to get the URL of the image and attach it using eBay's revision form.

From Auction Manager, click on the "Manage Images" link. Check the box of the image(s) you wish to add under the select column. Click the "Attach Image" button on the bottom of the page, verify your image, and click "Continue". You will then come to a page that contains a box or block of HTML. Copy and paste the entire box of HTML into the description box of the auction revision form, being very careful not to alter any pre-existing HTML that may be in this field.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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