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 keto
 
posted on January 9, 2002 01:57:05 PM new
I have been trying for the last hour to upload my pictures to Auction Watch and keep getting the message to click refresh button.I have done that cleared my cache,shut doen my computer and still can't upload.What seems to be the problem today?<br />
[ edited by keto on Jan 9, 2002 01:57 PM ]
 
 ChristopherCS
 
posted on January 9, 2002 02:49:20 PM new
Hello,

Are you uploading your images via the Image Hosting tab, or from the Manage Images link via the Auction Manager?


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 keto
 
posted on January 9, 2002 03:05:23 PM new
Hello,I'm using the Manage Images link .I have done everything I know to do and still can't upload.I have been a AuctionWatch member for a few years and never had the problems I am having in the last month.

Do you have a solution to this problem or do I have to find a new host? I have really been happy with AuctionWatch until all of the problems started.What does AOL have to do with this problem??? Thanks

 
 ChristopherCS
 
posted on January 9, 2002 03:45:11 PM new
Hello,

The problem is related to how AOL caches webpages for you, instead of your browser doing it for you as with regular dialup connections.

Clearing your browser cache/temp files, lowering the number of upload fields to 9 or less and refreshing the webpage are the only current workarounds for this issue.





Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 keto
 
posted on January 9, 2002 03:52:07 PM new
I have done all the above.Now what???

 
 keto
 
posted on January 9, 2002 05:43:14 PM new
Thanks!I'm now able to upload one image at a time.A little time consuming but better than nothing.Thanks for answering my concerns.
 
 DianaAW
 
posted on January 9, 2002 06:03:56 PM new
Hi keto,

You might also want to try an alternate access number, if there is more than one in your area. This helps sometimes.

Thanks,

Diana

 
 keto
 
posted on January 9, 2002 06:31:06 PM new
Diane,

Thanks for the information on the access number.That is what I did after reading it on another thread and it seems to have helped.Thanks for all of your help.I now have all my pictures uploaded.

 
 
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