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 guy21fan
 
posted on January 17, 2002 06:38:08 PM new
Recently went into my POST SALES MGMT options and was told I had to use the CLASSIC WBN because the express was being turned off.

The CLASSIC WBN is not worse than the EXPRESS WBN, because the URL is not clickable. Here is the WBN that was sent tonight. The winner isn't listed, like it used to be and just clicking won't take you to the shipping info.

"Hello %Winner%%,

Congratulations! You are the winning bidder
on eBay item #1061578817,
"THEOREN FLEURY 15 CARD LOT".
I look forward to promptly shipping your item.

If the link below doesn't appear to be clickable, please copy and paste the entire URL into the address box of your browser window.

http://awwbn.com/wbn.x/01000100000000001061578817xx/9aca6010a

WHY CAN'T AW MAKE THIS USER FRIENDLY LIKE OTHER AUCTION SITES HAVE. I'VE PURCHASED STUFF FROM PEOPLE THAT USE AUCTIONHELPER AND CHANNEL ADVISOR AND ALL YOU HAVE TO DO IS CLICK AND IT TAKES YOU DIRECTLY TO THE CHECKOUT.

I WANT TO TURN THE EXPRESS BACK ON. PLEASE ADVISE HOW TO DO THIS. THANKS.



 
 ChristopherCS
 
posted on January 17, 2002 07:19:27 PM new
Hello,

There was an error with the switchover that caused the %Winner%% to show up instead of the actual username, and engineering is correcting it.

As for the link, the link in the classic WBN is clickable for most users. I can send you a sample WBN to see for yourself.

The Express WBN is being removed, and there will be no option to switch back. This change will allow AuctionWatch to provide several highly demanded features in the future.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 kahml
 
posted on January 18, 2002 06:27:40 AM new
Ah, excuse me Chistopher,

Don't you think a major change to the site's PSM processing of Classic versus Express WBNs (think of the limitless questions regarding the difference) warrants an Announcement????

 
 SonyaCS
 
posted on January 18, 2002 11:00:58 AM new
Hi Kahml,

We will be posting an announcement to the site shortly about this upcoming change. If this was a change that was to take place immediately, the announcement would already be up.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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