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 lylecherner
 
posted on February 4, 2002 11:58:18 AM
Why do I have over 350 active auctions in my post sales folder? These are Yahoo! auctions.


 
 SonyaCS
 
posted on February 4, 2002 12:07:45 PM
Hi Lylecherner,

I checked your account and I don't see any of your active auctions in Post Sale. If you have any active auctions in Post Sale, please let me know the ID numbers.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lylecherner
 
posted on February 4, 2002 12:15:10 PM
Check now.There are 50. When I import active auctions it is going to post sale. The ID's are also incorrect.

 
 lylecherner
 
posted on February 4, 2002 12:25:10 PM
OK, they are gone agian, but i cannot import to track any active Yahoo auctions. I do know haw to do this and have done so many times int he last couple of weeks.

 
 SonyaCS
 
posted on February 4, 2002 12:25:50 PM
Hi Lylecherner,

I see them now. There is currently an issue with Yahoo tracking -- tracking in by seller ID is not working correctly. Unfortunately, you will have to track in the auctions one by one. I will let you know when this issue has been resolved.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lylecherner
 
posted on February 4, 2002 01:56:35 PM
THANKS!! I knew I was not going crazy

 
 lylecherner
 
posted on February 5, 2002 07:55:31 AM
Is this being addressed. This will be a vital part of AuctionWatch for me.

 
 SonyaCS
 
posted on February 5, 2002 08:55:46 AM
Hi Lylecherner,

Yes it is currently being worked on, please check this post for updates as I will let you know when it has been fixed.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lylecherner
 
posted on February 7, 2002 07:43:32 AM
Any sort of an ETA?

 
 SonyaCS
 
posted on February 7, 2002 08:52:30 AM
Hi Lylecherner,

The fix should be available soon -- sorry I don't have an ETA, but I'll definitely let you know!

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lylecherner
 
posted on February 10, 2002 02:31:48 PM
It has been over a week. How about some service!

 
 lylecherner
 
posted on February 14, 2002 12:16:25 PM
I will be expecting some compensation at this point. I do not think that this functionality that worked when I signed up for Auctionwatch, should still be down. I will start the bidding at 6 free months

 
 SonyaCS
 
posted on February 15, 2002 11:21:37 AM
Hi Lylecherner,

The problem with importing auctions in by Yahoo user ID has now been resolved. Thank you for your patience!

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 lylecherner
 
posted on February 15, 2002 03:18:58 PM
GREAT!!

 
 
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