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 sfnyartist
 
posted on February 4, 2002 09:16:36 PM new
Last week ago I posted that a couple of my scheduled auctions double-listed. I re-posted and wanted to know if anyone was looking into this- still got no answer. NOW, I look at my invoice and I was charged for image hosting for those auctions. NO, I did not 'double-schedule' them (or hit the back-page' as you like to note, to create a double) obviously because: a) I am being charged for image hosting- so obviously they were not relisted through AW; and b) they never were on my active/closed/post-sale keys (as one closed with a bidder). So, did they somehow, once in the scheduler 'hiccup' or what? The errant auctions relisted within seconds of the actual ones.

I usually don't have many problems with AW, but double-listing items can be really nasty.

 
 SonyaCS
 
posted on February 5, 2002 09:10:16 AM new
Hi Sfnyartist,

If you haven't done so already, you can request a refund for those image charges at the following URL:

https://secure.auctionwatch.com/my/acct/request_refund.html

The problem you experienced was a temporary glitch, it shouldn't happen to you again.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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