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 tnsprout
 
posted on February 5, 2002 02:47:51 PM new
I've received several emails from AW concerning the new WBN format w/instructions on how to change my 'current Express WBNs' to 'Classic'. An identical message in red lettering appears when I log into AW.

I have not (to my knowledge), am not and will not use WBNs, AW or otherwise. I notify my winners personally. If I've mistakenly opted yes for AW WBNs, please tell me how to change to NO WBNs. I've searched my Preferences over and over and cannot find that option. I can only find how to change from Express (which I don't use) to the new Classic.

Thanks! Wonderful place, AW...I just don't want your WBNs

 
 ChristopherCS
 
posted on February 5, 2002 02:56:15 PM new
Hello,

If you do not currently use the WBN, you will not be required to do so now either. You would need to manually setup your account to start sending them. The notice went out to everyone that had their preferences set to that WBN, not knowing if they had actually been using it or not.

Even if you go and switch over to the Classic, you will not have the WBN sent out for you unless you specifically choose to do so. There are no changes you need to make if you do not plan on using it.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 tnsprout
 
posted on February 5, 2002 04:05:10 PM new
Thanks, Christopher.

Your reply clears up my concern with unwanted WBNs being sent.

You wrote, "the notices went out to everyone that had their preferences set to that WBN." Now please guide me to the area in my preferences where I choose that option. Was I given a choice in preferences for 'yes'-'no' to WBNs?


 
 ChristopherCS
 
posted on February 5, 2002 04:49:17 PM new
Hello,

Your account is already setup so that the WBN is not sent out automatically, and I went ahead and swithed the format over to classic for you.

You will not get any more notices on this subject.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 
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