posted on March 13, 2002 08:40:41 AM new
PLEASE REMOVE THIS LINE ABOVE WHERE MY CUSTOMERS ENTER THE ADDRESS
" Your billing address must be entered exactly as it appears on your credit card statement. To avoid delays in processing your order, please check your statement for accuracy. Required fields are bold.*
THIS IS ABSOLUTELY A RIDICULUS LINE , AS I DONT ACCEPT THE CREDIT CARDS DIRECTLY ONLY THROUGH PAYPAL , I HAVE HAD 4 CUSTOMERS COMPLAIN AND SAY THEY DONT WANT TO DO BUSINESS WITH ME IF THEY HAVE TO GIVE THE CREDIT BILLING NUMBER WHEN THEY ARE SENDING US A MONEY ORDER
posted on March 13, 2002 08:56:03 AM new
Hi jewljack,
What do you mean by "billing number?"
This line is to remind those paying by CC direct to the buyer that it needs to match their billing address. If you aren't paying by CC direct, they don't need to worry about this. They need to send you their address regardless...
posted on March 13, 2002 11:23:46 AM new
FIRST OFF DIRECT C.C. PAYMENT IS NOT ONE OF THE CHOICES I HAVE SELECTED , SO THE PHRASE SHOULD NOT EVEN SHOW UP IN MY CHECKOUT PAGE , SECOND I HAVE HAD 4 SEPERATE PEOPLE COMPLAIN SINCE THEY ARE SHIPPING TO A BUSINESS WHERE THEY WORK AND DONT WANT TO GIVE OUT THEIR HOME ADDRESS , THE WAY YOU HAVE IT WRITTEN IS VERY STRONG AND MAKES IT SEEM THEY HAVE TO PUT IN THERE CREDIT CARD BILLING ADDRESS NO MATER WHAT , EVEN IF THEY ARE SENDING IN A MONEY ORDER .
Please remove it or make it optional at the very least, it wasnt there when we signed on with AW almost 2 years ago.
posted on March 14, 2002 05:35:25 PM new
DIRECT C.C. PAYMENT IS NOT ONE OF THE CHOICES I HAVE SELECTED , SO THE PHRASE SHOULD NOT EVEN SHOW UP IN MY CHECKOUT PAGE
posted on March 14, 2002 07:02:45 PM new
We've improved the wording--as of this morning it is:
"Please enter your billing address. If you will be paying me directly via a credit card, make sure the billing information exactly matches your credit card statement. (This does not apply for c2it, PayPal, or other indirect payments.)"
I have to say this message board and responses have been very good , it is very smart on AW part to use the feedback we are giving you to make the fine tuning adjustments needed.
posted on March 16, 2002 07:48:47 AM new
Again I have to request that this statement be changed as it directly IMPLIES that I will accept DIRECT CREDIT CARD PAYMENTS WHEN WE DO NOT
'' If you will be paying me directly via a credit card "
