posted on March 21, 2002 05:53:07 PM new
This is weird. . .
A customer just sent me a copy of the shipment notice he got which I didn't send (because he hasn't paid yet). I sent him a payment reminder today - but even after refreshing, neither the shipment notice nor payment reminder appear as "done" on the status bar.
Auction #1522200742 eBay.
Any ideas?
Thanks!
ferncrestmotel
posted on March 22, 2002 10:15:42 AM new
Hi Christopher-
Yes, I previewed the shipment message and it is the same as the copy my customer sent back to me.
Shipment status (#6) has always been highlighted after I send the shipment notification, but such is not the case in this instance.
Is there some way AuctionWatch's system could have accidentally sent it without my command?
posted on March 25, 2002 08:34:57 PM new
Hi Christopher -
I hope you're still working on my question. I don't see how the customer wound up getting a shipment notice from me. . .it makes me think there's something wrong with the AW system. . .
There is still no indication on my Auction Manager status bar to show that a shipment notification was sent.
