posted on March 24, 2002 10:10:05 AM new
Hello! It looks like there is something very wrong with the PSM system, as I have auctions that were already deleted from my PSM area now showing up again. Please look into this ASAP, as it is very confusing! Thanks!
posted on March 24, 2002 10:38:06 AM new
When I bring up the Awaiting Payment list in PSM, the last 6 auctions listed have all been paid for, and I believe all but 2 of them were previously deleted. Please take a look and you'll see that the PSM keys on those items are all messed up. Help!
It does appear that these items showing in your 'awaiting payment' section have already had their feedback sent on about the 13th. Do you typically delete your items from post sale once you send feedback?
You can safely delete these items again if you no longer have a use for them, they may have come back into your account as a result of recovering from the listing delay errors we ran into last evening.
posted on March 24, 2002 02:26:20 PM new
I usually delete my items from post sale once I have confirmed delivery to the customer. I have deleted the listings in question - sounds like it was an isolated problem. Thanks for the quick response!
