From the Post Sale Fulfillment Checklist page, click the Search for Combinable Purchases button. This will search all of your listings for potential candidates with which the item you're currently viewing may be combined. The results will be displayed on the "Combine Items, step 1" page.
On the "Combine items, step 1" page, you may select the items that person won to be combined by checking the checkbox next to each one. Click the 'combine' button. On the "Combine items, step 2" page, you may specify an additional "credit" to apply to the combined order, and the status of the 1-9 keys for the order as a whole after combining. If any of the individual items already had 'credits' applied (for example, ones already marked paid), these credits will be default be applied to the combined order (but you may also choose to not apply them on this page.) You may also elect to send a new WBN (Winning Bidder Notification) for the entire order, if you'd like the winner to go through the checkout process. Click 'combine items'. You'll be taken to the Post Sale Fulfillment Checklist for the combined order afterward. From there you can go to "Awaiting Payment" and select the order and mark the entire thing as Paid.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
[ edited by SonyaAW on Mar 28, 2002 12:13 PM ]