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 Biffette
 
posted on April 2, 2002 10:32:10 PM
OK, so on the Invoice, if a customer bids on 2 items in a Dutch auction but they win only 1, it says "Quantity Ordered = 2" and "Quantity Shipped = 1". Needless to say, this is a very poor layout and categorization for an invoice. Either change it to to "Quantity Bid On" and then "Quantity Won" or change it to "Quantity Won" and then "Quantity Shipped". The way it is now, I've almost shipped the amount in the "Quantity Ordered" column a few times and I've had several customer's ask me why I didn't send the whole order - forgetting how many items they won and thinking the amount they won is the "Quantity Ordered". Please fix as soon as possible.
Also, please let us all know when the engineers can fix the drop down menus for amounts shown on a page and the "search" function in PSM to default to whatever was last chosen i.e., title, ID or winner's email.

 
 SonyaCS
 
posted on April 3, 2002 08:41:14 AM
Hi Biffette,

I will log this suggestion for Product Development for you.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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