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 triggers
 
posted on May 24, 2002 09:44:40 AM new
Last few weeks I had the crashing during post sale management or just listing on Auction pro. I was informed that Norton Virus or outlook express was a possible culprit. Well, I don't use Norton and I updated Norton. Yesterday, I had a specialist look into my computer and he added 127 mb memory just in case that was it. Well, here we go again.
I now don't get errors that prompt me to close down completely. I get fatal error in red, ARCH__INVALID__CGI RESP every time I try to archive at least 3 -5 auctions. Instead of crashing, their is this long delay to send feedbacks and the page goes blank yet the headers for AW is still there. Eventually I have to close down ~ What's up?
Doris

 
 mgarbea
 
posted on May 25, 2002 03:39:26 AM new
Hi Triggers,

Please be more specific about the errors you encountered: is it an AMPro error; or is it an online (ACP) problem? What errors promted you to close down completely (AMPro or online)? For which items did you try to send feedback?


Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 bragassa
 
posted on May 26, 2002 06:58:07 PM new
Been doing it to me w/ Norton turned off in several modes w/i Auction Manager. Reported it a week ago-no help or solution yet.
Seems like a lot of people are having this problem...and..only..in...Auction Watch..

 
 bragassa
 
posted on May 27, 2002 04:49:43 AM new
Correction: While I was in "Sales Manager" not the software, "Auction Manager".

I don't think there is a relation between the software...and the site, as:

Today, twice, when going from SalesManager/Active Auctions to Closed Auction IE shut down.

bragassa

 
 bragassa
 
posted on May 27, 2002 04:52:40 AM new
...And as I was finished writing the above "Post to.../.." and went to post the reply; "Pow" , it closed again...

No consistancy at all.

bragassa

 
 mgarbea
 
posted on May 27, 2002 06:17:20 AM new
Hi Bragassa,

Please notice the posts in the other thread referring to IE crashes. We do apreciate your feedback, and our engineers are working on this issue. We know it is mainly related to the PostSale page, but we are trying to identify also other sources. My question for Triggers was weather or not there is some problem with the AMProV3.75 program (which is our offline tool, available free to be downloaded and used from our site).

For Triggers: still I did not understand weather or not you are using Norton ("Well, I don't use Norton and I updated Norton"




Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 
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