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 auntpink
 
posted on June 3, 2002 02:57:59 PM new
When I try to launch an item from inventory that is currently in my storefront to ebay, I get this message: You cannot launch this item or Choose Site because there is no site information on file for the site.

I think I do have all the info saved. Where am I going wrong??
 
 mantczak
 
posted on June 3, 2002 04:08:25 PM new
I have seen that error when I tried to launch an old (1 year or more) item that is using the old templates. Go into the ebay specific settings for the item and change the template to see if that will help.


 
 auntpink
 
posted on June 3, 2002 04:35:07 PM new
Thanks, mantczak, for trying to help. I changed the template for that item and I still got the same error message.
Auntpink
 
 ChristopherCS
 
posted on June 3, 2002 04:44:40 PM new
Hello,

Click on the title for this item in your inventory, then scroll down and click on the edit link next to eBay. Verify that all of the information has been entered here.

If you continue to run into trouble with this, let us know what the title is.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 auntpink
 
posted on June 3, 2002 05:00:07 PM new
Hi Christopher,

I did as you suggested and everything looks right. Here is the title of that item: 1910 Vintage ARTS & CRAFTS Period Pin

Thanks
Auntpink
 
 ChristopherCS
 
posted on June 3, 2002 05:25:41 PM new
Hello,

It does appear to be all setup already. Make sure you go over to the right and set it to list to eBay before you attempt to place a check mark next to it over on the left of the title.

That will give you an error message also.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 auntpink
 
posted on June 3, 2002 05:38:16 PM new
Christopher - that was it!

I couldn't see the place to select the site but when I scrolled over - there it was. The item launched and all's well again.

Thanks!!
Auntpink
 
 
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