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 ihula
 
posted on June 6, 2002 05:31:52 AM new
I would like to manually combine someone's order (for those people who don't follow the WBN) and still have shipping charges added in. For some reason I can't figure out how to do that. I have "checked" both of the shipping boxes - the one's that say "use individual shipping charges for entire order or Use the following shipping charges for entire order". No matter which one I check it doesn't charge any shipping. It just adds up the item total. Am I doing something wrong?
When they combine on their own it works just fine.

 
 SonyaCS
 
posted on June 6, 2002 08:25:53 AM new
Hi Ihula,

When you combine, how do you want the shipping to go? Do you want to have one shipping charge for the order as a whole, or have it seperate for each auction and then combined?

-Sonya
 
 ihula
 
posted on June 6, 2002 10:55:17 AM new
I would like one shipping charge for the whole order. But right now I have the 60% off additional items - I would like to keep that formula.


 
 SonyaCS
 
posted on June 6, 2002 11:03:35 AM new
Hi Ihula,

Do you already know the total of what you want to charge them in shipping? If so then the easiest thing to do is go to Combineable Items, select the items then hit Combine, choose "Use the following shipping and handling settings for the entire order" and select a shipping method, putting in the total shipping price.

I'm not sure if this answers your question so please correct me if I am wrong. You may also want to tell me what it is you select when you try to combine the orde.

-Sonya
 
 ihula
 
posted on June 6, 2002 11:09:59 AM new
That kind of answers my question. I have tried to select both of the choices given and neither one adds any shipping to the order. I was hoping for a selection that will figure out the shipping total for me based on my 60% - just like if the buyer was filling out the order on his own.

 
 SonyaCS
 
posted on June 6, 2002 11:25:14 AM new
Hi Ihula,

I think the best thing to do would be to select the "individual items shipping and handling charges" option since you already have set in your global preferences that you have 60% off additional items. When you combine the order, it should reflect that. When the winner goes through the WBN for the order they will have to choose a shipping method for each item, but they most likely will choose the same method.

-Sonya
 
 
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