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 gilbertsgoodies
 
posted on July 14, 2002 08:25:39 PM new
I have 11 auctions that ended some time ago but they still show up as at auction in inventory.
How do I delete these to show the correct inventory without deleting evrything and starting over again?

 
 mgarbea
 
posted on July 15, 2002 02:44:34 AM new
Hi Gilbertsgoodies,
In order to help you we need an auctionID for one of your listings launched through inventory and for which the quantity is not updated (they still show as active listings in inventory).

Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 gilbertsgoodies
 
posted on July 16, 2002 06:10:52 PM new
The auction number for one of the items is 871457674.
Hope this helps as I have no open auction at this time but my inventory shows 11 items at auction. Kinda messes up the quanities when you have multiples of the same item.

 
 mgarbea
 
posted on July 17, 2002 08:52:40 AM new
Hi Gilbertsgoodies,
Thank you for noticing that. We had a bug some time ago and the fix is now in place: your inventory shows no more closed items as active at auction.

Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 gilbertsgoodies
 
posted on July 17, 2002 10:34:26 AM new
Thanks for the help. Auction Watch is the greatest!

 
 just4laffs
 
posted on July 22, 2002 01:51:43 PM new
I'm having the same issue. I show 6 items at auction, but actually only have one active auction. That number is 1752464420

Thanks!

 
 SonyaCS
 
posted on July 22, 2002 02:29:41 PM new
Hello,

It looks like it is referring to the ones in closed as well. For those ones that are in closed, were they original launches from your inventory? Did you have to relist any of them and if so, did you relist directly on eBay or through us?

-Sonya
 
 just4laffs
 
posted on July 22, 2002 02:46:11 PM new
Hi
To be honest I think I only relisted the one that I launced today, and I only launch through AW, not through Ebay.

 
 SonyaCS
 
posted on July 22, 2002 03:08:07 PM new
Hello,

We will have your list reset soon.

-Sonya
 
 
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