larrkpoodle
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posted on August 20, 2002 01:08:34 PM new
1079971985
1080779106
Can someone please refund these two fees for photo hosting and fix the glitch, this has happened before. I use the lister so should not be charged.
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SonyaCS
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posted on August 20, 2002 01:15:54 PM new
Hello,
Please use the following URL to request a refund:
https://secure.auctionwatch.com/my/acct/request_refund.html
As those auctions are now Invalid, I cannot see what the glitch is. Could you explain to me what happened?
Regards,
Sonya
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larrkpoodle
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posted on August 20, 2002 01:18:52 PM new
1372797943 They are not invalid, those are your billing numbers, both were for this auction.
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SonyaCS
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posted on August 20, 2002 01:27:50 PM new
Hello,
Thanks for clearing that up with me. I looked at the auction and I see one of your images is showing up, and there is a broken image within the text which looks like faulty HTML. Is that what they are for?
Regards,
Sonya
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larrkpoodle
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posted on August 20, 2002 01:31:55 PM new
I don't see an x or broken up. It is for the item itself and the flag by the PayPal logo. I don't know html so ????????
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SonyaCS
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posted on August 20, 2002 01:56:55 PM new
Hello,
Both images you are requesting a refund for are now showing up in your auction. Are you able to view them?
Regards,
Sonya
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larrkpoodle
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posted on August 20, 2002 07:36:31 PM new
The auction ended. I'm requesting a refund because I should not be charged for photos. I use AWPro to list.
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ChristopherCS
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posted on August 20, 2002 07:52:11 PM new
Hello,
While you listed this item originally via AuctionWatch, you (may have?)relisted it via eBay.
This is why the item does not appear to be tracked into your account, nor does it appear on your statement with any listing fees.
Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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larrkpoodle
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posted on August 20, 2002 08:06:10 PM new
I did a few "make a personal offer" on some items that had NPBs. Are you saying though there are no listing fees charged, I will be charged for photos?
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SonyaCS
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posted on August 21, 2002 08:24:33 AM new
Hello,
Yes, because it was not listed or relisted through AW. If you list on eBay and you have images there, you get charged an image host fee.
Regards,
Sonya
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larrkpoodle
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posted on August 21, 2002 08:39:03 AM new
Any way to make this offer through AW?
I probably won't do it again because even with my prior instructions not one of them clicked buy it now. They all had a different excuse why they didn't understand what to do.
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SonyaCS
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posted on August 21, 2002 08:41:16 AM new
Hi Larrkpoodle,
I can log a suggestion for you for personal offers, however at this time the only way to do them is through eBay.
Regards,
Sonya
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larrkpoodle
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posted on August 21, 2002 08:45:42 AM new
Thanks that would be great.
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