posted on September 16, 2002 07:23:59 PM
Help. More and more customers are unable to go to auctionwatch and this is causing me tremendous problems. Am I alone on this? Seems like a big problem with aol and juno.com as well as some others. What's up?
posted on September 17, 2002 05:23:04 AM
Just had two requests for shipping this morning, one said AW was asking for country repeatedly when country already given. That's it for me as far as problems. I have not heard anyone say they could not use the link at all.
I use Juno and often click on my buyer's checkout link to complete information, so I don't think they are having a normal access problem, maybe just a problem with the way the link appears in e-mail?
posted on September 17, 2002 08:53:01 AM
Sonja
They cannot click on the link, but more importantly, over a dozen never received their WBN! Yet my sales manager said that they had been sent. I have now 3 neutral feedbacks because of a problem that occured with a customer who thought I hadn't bothered to email her. The others have all been very nice so far, but as you can imagine, 3 neutrals has me really upset, and I also don't know how long people will be so nice when they think I have ignored them! I am thinking of just using ebay's notification system, since this is a risk I cannot take.
archiedog
