posted on September 23, 2002 10:23:20 AM new
I remember seeing something about this a while back, but can't find the thread. I see that payment reminder messages are going out eventhough I have not checked this option in my post sales setup. Is there something I can do to fix this, or is this an unresolved problem on your end.
posted on September 23, 2002 10:30:46 AM new
Hi planejane,
There was a problem before concerning the reminders, however it has been resolved. If you don't have the steps checked off in post sale, and you have the reminders set to automatically go out, they will go out anyway so make sure that you have the finished steps checked off.
posted on September 23, 2002 10:39:22 AM new
Hi Sonya, that's my point! I DO NOT have it set up to go out automatically and yet they still are? (ie: I did not check that option in post sale tools) Am I doing something wrong in my set up?
posted on September 23, 2002 08:37:02 PM new
Hi Diana. Don't know where the rest of our chat went, but wanted you to know that I now have another new unpaid auction and the same thing is happening to it.
posted on September 23, 2002 09:00:52 PM new
Okay - my mistake now. I was so paranoid about this that I was seeing the NPBA and presuming it was going to send out a notice too. Sorry.