posted on September 24, 2002 07:22:15 AM
Does AW refund the Final Value Fee to my account after an After Auction Refund has been requested to Ebay? Seems redundant if they don't.
If I send a NPB alert to Ebay using your system, then request Final Value Fee request to Ebay, using AW. Then AW should refund that money back to my account that they charge for the sale of the item.
posted on September 24, 2002 08:10:02 AM
Thank you for your inquiry.
In the event of a non-paying bidder, you may request a refund of the final value
fee (please be aware that the listing fee is not refundable.) In order to qualify for the refund, you will need to provide proof from the auction site that you had a non-paying bidder to get a refund to your account.
As proof, we will accept a copy and paste of the line item from your eBay statement, showing the refund from eBay. You may copy and paste it directly into the text field in the refund request form, available at:
