sourcefactor
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posted on October 8, 2002 07:36:26 AM new
I have current Yahoo! Auctions running. They do not show under my active auctions. When I try to import them (import auctions >select Yahoo! Auctions > Add correct Yahoo username > click import button) I get a no active auctions found message, though the auctions are active.
Any ideas?
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SonyaCS
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posted on October 8, 2002 08:32:22 AM new
Hello,
Have you tried the Track button? Did you try tracking in by auction ID number?
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 08:36:51 AM new
Robin,
I just gave that a try. Same result: "No listing found for selected id."
ID 69368025 at Yahoo
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SonyaCS
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posted on October 8, 2002 09:03:47 AM new
Hi Sourcefactor,
I was able to get it in active auctions. It looked like it was a relist from an auction launched before.
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 09:12:18 AM new
Sonya,
Can you tell me what you did? I assume you used the auction ID, but I have several and don't want to have to do that for each one if I can avoid it.
These are all relists.
Thanks
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SonyaCS
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posted on October 8, 2002 09:13:45 AM new
Hello,
They were in closed. What I did was delete them via the Archive button, then retrack them in.
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 09:14:35 AM new
I still get "No listing found for selected user." when importing by username. Will that work with relisted?
It was able to import Yahoo auctions with no problem when I first started using AW.
Thanks
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sourcefactor
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posted on October 8, 2002 09:15:13 AM new
Let me try that first....
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sourcefactor
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posted on October 8, 2002 09:18:32 AM new
I archived all the closed Yahoo auctions. I tried to import via user again. Still the same result.
Will I have to import one by one via id?
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SonyaCS
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posted on October 8, 2002 09:20:38 AM new
Hi Sourcefactor,
You might want to try by auction ID number. If you are still having trouble, give me a couple of the IDs and I'll try again from my end.
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 09:53:32 AM new
Sonya,
Rather than go one by one by one... by ID number, shouldn't the import by userid work?
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SonyaCS
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posted on October 8, 2002 09:55:35 AM new
Hello,
It should, but these are relists you did directly on Yahoo and they had been sitting in closed since they had the same ID number so I don't know if the behavior will work that way. Are you still having trouble?
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 10:46:17 AM new
Sonya,
I was able to add them one by one... by one *smile* using the auction ID for each.
Any idea why importing via user id did not work and how I can avoid this issue in the future?
Thanks
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SonyaCS
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posted on October 8, 2002 11:26:53 AM new
Hi Sourcefactor,
It looks like Yahoo reuses the same number for a relist, which is why you weren't able to track them in correctly. I am not sure if anything can be done about this but I will escalate this thread. To avoid this problem in the future you may want to consider listing through Sales Manager to Yahoo.
Regards,
Sonya
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sourcefactor
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posted on October 8, 2002 11:38:31 AM new
Thanks
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