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 Biffette
 
posted on October 23, 2002 01:15:22 PM
Please go to "Buyer Checkout" for Order #547059608, you will see that the addition for the shipping is completely incorrect. It is only saying the total is $8.50, which was only for the 1st item and is not counting all the other shipping fees on the page. Please advise immediately as this customer is waiting on this invoice!!!

UPDATE: Just went back to the Check-out page and out of desparation & curiosity selected "Refresh' and the correct shipping total finally showed up. That's fine, but how would anyone know to even try that when all the figures are there on the page and it looks OK other than the total being wrong? Something is wrong here and needs to be fixed right away so you don't have to guess at what to do when the totals are wrong!!
[ edited by Biffette on Oct 23, 2002 01:19 PM ]
 
 SonyaCS
 
posted on October 23, 2002 01:27:14 PM
Hi Biffette,

If this happens again, please let me know. I haven't seen this happen anywhere else yet, and can't replicate the problem.

Regards,

Sonya
 
 
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