agapecrafts
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posted on November 21, 2002 10:25:54 AM new
I am attempting to launch my first auction to Yahoo.com. It is telling my it could not retreive a preview and I might not want to launch at this time. Is AW having communication problems with Yahoo???
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SonyaCS
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posted on November 21, 2002 12:06:22 PM new
Hello,
Did you try to launch it anyway? If so did it come back in error to you?
Regards,
Sonya
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agapecrafts
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posted on November 21, 2002 12:19:10 PM new
Here is what was returned to me by AW:
The following message was returned from the scheduler while attempting to list your auction:
Internal Processing Failure. The data returned from the auction site for AuctionWatch ID 01awch00000000000550652316XX was unexpected.
Please contact AuctionWatch and provide specific details regarding the conditions which lead to this error.
If this error message does not provide enough information regarding the source of the auction error, you may preview the auction insertion. Otherwise you may edit the auction information or attempt to schedule the auction again.
Preview Auction Edit Auction
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agapecrafts
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posted on November 21, 2002 02:31:07 PM new
Hello . . . is AW communication with Yahoo down???
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tfs13
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posted on November 23, 2002 09:25:04 AM new
I am having the same problem!!!!!!!!!!!!!
tfs13
http://www.tfstudios.com
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SonyaCS
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posted on November 23, 2002 10:27:43 AM new
Hello Agapecrafts,
Did you get your auction launched? I just checked your account and I don't see any Yahoo auctions in pending.
Tfs13 -- I see you have a Yahoo auction scheduled. Is this the one that was giving you problems?
Regards,
Sonya
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tfs13
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posted on November 23, 2002 10:36:35 AM new
No, I got mad and deleted it from the pending list. And I would bet money the one that is there will not launch tommorow either.
tfs13
http://www.tfstudios.com
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agapecrafts
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posted on November 23, 2002 10:43:10 AM new
I finally got them launched. However, I had to resubmit numerous times to get them to go. This is my first time to use Yahoo, and AW is not reliable. eBay auctions always launch. Also, I had a Yahoo auction with a bid, and it took 6 hours to show up on my AW panel. Why? Sounds like major communication flaws.
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tfs13
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posted on November 24, 2002 05:21:00 AM new
This is the error details:
"The following message was returned from the scheduler while attempting to list your auction:
Internal Processing Failure. The data returned from the auction site (site ID = 0003) was unexpected.
Please contact AuctionWatch and provide specific details regarding the conditions which lead to this error.
If this error message does not provide enough information regarding the source of the auction error, you may preview the auction insertion. Otherwise you may edit the auction information or attempt to schedule the auction again."
tfs13
http://www.tfstudios.com
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SonyaCS
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posted on November 25, 2002 08:56:03 AM new
Hi Tfs13,
Please try to resubmit your auctions for launch -- we have had intermittent problems with Yahoo launches, they sometimes need to be resubmitted several times before they actually launch.
Regards,
Sonya
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tfs13
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posted on November 28, 2002 06:49:02 AM new
Hey Sonya... how many times is several. I just tried 10-15 times in a row and kept getting the same error.
I don't want to have to start manually listing items at Yahoo again.
I also e-mailed this problem too. And the response I got was basically we can't help, tell Yahoo about it. So I did, but Yahoo customer service is a joke, so I do not expect a reply of any substance.
Anyone got a better idea.
tfs13
http://www.tfstudios.com
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SonyaCS
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posted on November 29, 2002 10:26:11 AM new
Hello,
We are still looking into this issue -- if they write you back can you let us know what they said?
Regards,
Sonya
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agapecrafts
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posted on November 29, 2002 01:51:50 PM new
I have been trying to launch four auctions to Yahoo since yesterday. I have resubmitted 30-40 times. WHAT THE HECK IS GOING ON? DOES AUCTION WATCH ACTUALLY SUPPORT YAHOO AUCTIONS????????????"???
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SonyaCS
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posted on November 29, 2002 03:17:23 PM new
Hello,
We do support launches to Yahoo but the problem is a communication error on Yahoo's side. If you continue to be unable to list your auctions, please forward a copy of this email to Yahoo as it appears that we will be unable to resolve the issue from our end.
Regards,
Sonya
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