posted on December 6, 2002 02:25:17 AM
I have an auction that ended 8 hours ago...it won't move from the active auction in the control panel. I've clicked on "REFRESH" about 100 times this morning...still no move. I've already emailed the buyer with the total and mailing information. I guess that this will be yet another buyer who won't have an opportunity to look at my AuctionWatch store....because AuctionWatch does not recognize that the auction has ended! This seems to be an ongoing problem with BIN auctions. If a fix for this is not imminent, and buyers are not given the opportunity to visit my store before their money orders go into the mail....the $$ I pay for the store are wasted.
posted on December 8, 2002 04:28:34 AM
Is the only way to have BIN auctions move out of active immediately - enroll in mailstep? I'd really rather not have my email routed through AW.
The email forwarding system is currently the only way to move them down automatically, when an item ends prior to its originally scheduled ending date. Otherwise, just place a check mark beside that item and use the refresh button built into the page.
posted on December 9, 2002 11:44:19 AM
Just a note on this - you may be able to forward your EOA notices to your mailstep email address, even though you are not the using mailstep address in your auctions. Try forwarding an EOA notice to [email protected], and see if that will do the trick (note that the system may take some time to process this.)
