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 ddeva
 
posted on December 8, 2002 02:10:42 PM new
With Auctionwatch? I can find no way to do this under Sales Manager.

How do we move product back into inventory? I cannot figure this out. Once a non-payer lays claim to an item, it seems to remain in their clutches no matter what I do to get it back into inventory. Please advise!

Thank you.
 
 ChristopherCS
 
posted on December 8, 2002 02:11:58 PM new
Hello,

n the event of a non-paying bidder, you may request a refund of the final value
fee (please be aware that the listing fee is not refundable.) In order to qualify for the refund, you will need to provide proof from the auction site that you had a non-paying bidder to get a refund to your account.

As proof, we will accept a copy and paste of the line item from your eBay statement, showing the refund from eBay. You may copy and paste it directly into the text field in the refund request form, available at:

https://secure.auctionwatch.com/my/acct/request_refund.html



You will need to manually edit that item in inventory and up the quantity by one to correct the total.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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