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 gilbertsgoodies
 
posted on December 10, 2002 04:24:02 PM
Has anyone else had a problem printing out invoices?
For the past week at times when I try to print invoices the screen is blank...so I have to shut everything down and start over.

Could this be a problem with my server not communicating or an Auction Watch glitch?



 
 SonyaCS
 
posted on December 10, 2002 04:28:45 PM
Hello,

Try printing the invoices on a different browser. Do you print from the fulfillment checklist or from Post Sale?

Regards,

Sonya
 
 gilbertsgoodies
 
posted on December 10, 2002 07:30:07 PM
Thanks Sonya, I usually print from Post Sale.

 
 SonyaCS
 
posted on December 11, 2002 08:45:03 AM
Hello,

What browser and what version do you use? I'll try to replicate the problem in similar conditions. Try clearing your cache, too, as that might fix the problem.

Regards,

Sonya
 
 gilbertsgoodies
 
posted on December 11, 2002 09:12:14 PM
Sonya,I use Internet Explorer 6. Again thanks for your help.

 
 
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