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 geekdeal
  		posted on December 11, 2002 06:11:03 PM new
We are using the Verisign Payment Gateway but we do not receive e-mail notifications. How are we suppose to know when we get paid? I cannot find any setup options to enable this.

How can this be setup?

 
 ChristopherCS
  		posted on December 11, 2002 06:13:36 PM new
Hello,

You will need to login to your Verisign account to set this up. Sending you notices that you have been sent payment should be a default setting though. Double check that you have stored your email address with them correctly.


Christopher
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 geekdeal
  		posted on December 11, 2002 09:25:26 PM new
Christopher,

We do have our e-mail address set up correctly in our account. According to verisign, only the Payflow Link allows you to automatically send a e-mail upon payment receipt. Notification by PayFlow Pro is built in by the backend developer. At least that's what they've told me.

Ron

 
 geekdeal
  		posted on December 11, 2002 09:31:43 PM new
Here's the info from Verisign - You guys need to program this:

http://kb.verisign.com/esupport/esupport/payments/esupport.asp?id=0f8eb9d8-9e77-11d6-ba66-0003ba12520e&resource=&number=1&isExternal=0&nShowFacts=&nShowCause=&nShowChange=&nShowAddInfo=&activepage=statement.asp&bForceMatch=&strCurrentSymptom=&searchtype=normal&searchclass=&bnewsession=false&selecttype=match

 
 DianaAW
  		posted on December 12, 2002 11:43:28 AM new
Hello geekdeal,

We have looked into this from our side, and the system appears to be functioning normally. Please check for an email spam filter, to make sure your messages are not being flagged as spam.

Thanks,

Diana

 
 geekdeal
  		posted on December 12, 2002 05:07:05 PM new
I do not have any filters on our e-mail account. Trust me - I get all the spam that is sent to me

Which e-mail address would the payment notification be sent to? The one on file in my Auctionwatch account.

 
 geekdeal
  		posted on December 16, 2002 03:09:34 PM new
Is someone goign to reply? It is not a problem on our side, the e-mails are not getting sent.

 
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