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 kozersky
 
posted on December 15, 2002 05:56:27 PM new
I have noticed that the WBN is not promptly being sent. For example, I had an auction close with eBy's BIN at 15:36 today. Yet, the auction was not listed as being closed or in post sale at 17:41. However, eBay sent winning notice at 15:39. AWs WBN went out at 17:42. This was after I opened auction link and returned to AW. I then found blank WBN which I manually sent at 17:42. What's the problem? This has not been the first time for this problem.


 
 simplysterling
 
posted on December 15, 2002 07:43:55 PM new
I came to this board hoping to find some answers since I have been having that very same problem. Hopefully now that it's been addressed it will be taken care of.

 
 SonyaCS
 
posted on December 16, 2002 08:43:46 AM new
Hello,

We have a feature called Mailstep, which can help eliminate the latency that typically comes with WBNs going out for Buy It Now auctions. Please visit this link to learn more:

http://www.auctionwatch.com/promo/mailstep/bin.html

If you choose not to use it, logging into your account and refreshing your active auctions at least once a day should do the trick.

Regards,

Sonya
 
 
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