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 guy21fan
 
posted on December 27, 2002 05:15:54 PM new
Am trying to Access 'MY ACCOUNT' to ensure everything is set-up correctly and for some reason, I receive the following:

' The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error'

I've checked my settings and everything looks accurate. Any idea what is going on and HOW CAN I GAIN ACCESS to MY AUCTIONWATCH ACCOUNT?

Thanks.



 
 TaraCS
 
posted on December 27, 2002 06:26:44 PM new
Hello guy21fan,

The problem you have described may be related to your browser's cache being full. In order to clear your browser cache and free up system resources, please take the following steps:

To clear the cache in Internet Explorer, look under "Tools" in the top menu bar. Open "Internet Options", and the option to clear the cache will appear under "Temporary Internet Files" in the "General" menu. It is always a good idea to clear the History, as well.

In Netscape, look under "Edit" in the top toolbar, and open "Preferences". Click the box next to "Advanced", then "Cache". You will want to clear both the disk and memory cache.

If you are using AOL, first go to the 'Settings' button at the top of your AOL window. Click on it, then select 'Preferences' from the list. On the following window that comes up, click on the 'Internet Properties (WWW)' link. From here, delete your Temporary Internet Files, and click OK when finished.

You can also click the "refresh" or "reload" button on your browser toolbar while pressing the Shift key on your keyboard.

Please let us know if this problem persists.



Tara
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 
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