posted on June 14, 2003 07:33:40 PM new
I just realized I launched four auctions that have the wrong payment option in them. They state that I take off-line credit cards. I did for one auction that is now over. How do I correct this on the ones that are out there now?
posted on June 15, 2003 10:16:12 AM new
Good morning kasue,
Once an auction has been launched and is active, all editing must be done from the auction site itself. You should find an edit or revise option under seller services, which will allow you to either edit your auction or add to the description. Most auction sites will not allow you to make changes to the item description once there is a bid on the auction, but you should be able to add to the description.
If you need further assistance with editing your active auction, please contact the Customer Service department of the auction site. For future auctions, you should be sure to utilize the "preview" feature in Sales Manager in order to ensure that your description is correct before you launch the auction.
