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 giftsncrafts
 
posted on June 23, 2003 07:09:26 PM new
Are image fees charged each time an item is viewed?

I was on a plan which included image hosting, but changed on the 15th. I had some eBay store items with images in them, and now am being charged for image hosting on these, at odd dates. One example is an eBay store item which was listed on 5/31 (while I was still on the plan), was charged as event date, and posting date 6/22 .

When I posted these listings, I was still on the plan. What is going on with this?

Kat
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 ChristopherCS
 
posted on June 23, 2003 07:13:24 PM new
Hello,

What is the item number for this listing?

Image fees are not charged each time you view a listing, only once at ten cents per image per item number.


Regards,
Christopher


[ edited by ChristopherAW on Jun 23, 2003 07:14 PM ]
 
 giftsncrafts
 
posted on June 23, 2003 09:57:34 PM new
2638051148 Listed 5/31 charged 6/23
2638047214 listed 5/31 charged 6/22
2736175622 listed 6/13 charged 6/21
2638050322 listed 6/13 charged 6/21
2307821331 listed so long ago that it is closed, and I can't find it charged 6/21
2326430076 listed 5/31 charged 6/21

There are many more, but I will stop with this for now, as it is almost 1:00am, and I am tired of searching for now.

Kat
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 giftsncrafts
 
posted on June 24, 2003 10:47:23 AM new
This is in reply to the following Post, which is not showing up now:
posted by: DianaAW
***************
Hello there,

It appears that the items you have specified are eBay Store items, in which the description has been copy/pasted from an auction item. If you use images in an eBay Store item, it will result in image hosting fees as we do not currently support that format (support for eBay Stores is in the works, and should be available in Fall, '03.)

Please let us know if you have any other questions about this.

Thanks,

Diana
*****************

Diana,
The question I originally asked, is if I posted these while I was still on the image hosting plan, why am I now being charged for them almost a month later (in some cases over a month).
Is it because someone viewed them. Will I get charged everytime someone looks at them?

Kat
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 DianaAW
 
posted on June 24, 2003 10:48:38 AM new
Hello - I deleted my post because I realized that the information I had posted was redundant. We are looking into this now.

Thanks,

Diana

 
 giftsncrafts
 
posted on June 24, 2003 10:53:25 AM new
Thanks, Diana!

Kat
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 TaraCS
 
posted on June 24, 2003 11:20:00 AM new
Good morning Kathy,

When utilizing image hosting for non eBay auction listings a charge for your images is not trigger until the image is physically viewed.

Since the images you are referring to were used in your eBay store a charge for those images did not trigger until the item in your store was viewed and since the item was not viewed until after you had switched from the monthly plan to the standard you were then charged for the images used.

There will, however, only be one charge for the images used in your eBay store listings, regardless of how long that particular item is in your store.

I hope this helps explain the charges, please let us know if we can further assist.

Thanks,


Tara
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