posted on August 5, 2003 12:32:44 PM new
I have several accounts and I cannot relist on this one. If I try to open a closed item, I get it up to the text, but nothing further down. On my other account it's fine.
I'm not completely sure on what you mean by getting it up to the text -- can you outline the steps you take to relist your items, up to where the problem occurs?
posted on August 5, 2003 12:41:51 PM new
I have about 180 auctions sitting in the pending column (on the website, not on my computer). They are pending but not scheduled.
Before I schedule them, I want to make some changes. So I click on one to open it.
It won't open completely. The only thing that appears is the top part, with the title, price and the text description box. Then nothing else.
It also takes forever to open it.
I was able to schedule about 6 or 7 just now, and just fine with the touchofeurope account but on this one no can do.
posted on August 5, 2003 12:54:37 PM new
Hi there,
Have you tried clearing your browser cache? If not, I would start there. If clearing the cache doesn't help, I would recommend restarting your computer, and limiting open applications to your browser only as it sounds like the issue may be related to your system resources.
Let us know if you continue to have trouble with this.
What browser are you using, and what version is it? I am able to open your pending auctions successfully, without it taking a while. Please remind me who your ISP is, as well.
The other account you are doing this from -- is it your 'touchofeurope' account?
Regards,
Sonya
[ edited by SonyaCS on Aug 5, 2003 01:06 PM ]
