posted on September 28, 2003 01:13:21 PM new
Hello everyone,
It has been three challenging days, to say the least. When attempting to launch a listing the following message appears:
<i>The venue ebay has possibly returned the following message:
Error 11012: PayPal payment method not selected, yet the offer PayPal on all listings preference is set.
Your listing has not been submitted because it contradicts your eBay Payment preference to offer PayPal on all of your listings (also known as the Automatic Logo Insertion preference on PayPal). To successfully submit your listing, select PayPal as a payment method on your listing or update your Payment preferences through My eBay.</i>
In an attempt to correct, I've changed settings at My eBay, Vendio and also PayPal (ALI) yet still I'm circling the barn endlessly. If someone could please share with me the winning combination of settings to correct this issue it would be appreciated. Thank you, redrbyn
posted on September 28, 2003 03:18:39 PM new
Hello,
Our apologies for the frustration. PayPal had previously said no auctions would fail as a result of their recent changes, however that does not seem to be holding true at this time.
To correct this, you need to do one of two things. Either disable the ALI at PayPal, or log into your Vendio account, click on the My Account tab, then on the Global Preferences link found within. On this page, check the other PayPal option, the one that enables the eBay checkout as well, then save the changes.
After either, you should then be able to simply resubmit your items from the pending section and they will then launch without error.
Regards,
Christopher
[ edited by ChristopherCS on Sep 28, 2003 03:19 PM ]
posted on September 28, 2003 04:36:39 PM new
Hi Christopher,
Thank you so much for your prompt response. No longer running in circles since having followed your instructions. Everything is fine now. <p>You are greatly appreciated. Kind Regards, redrbyn
