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 nycdesignsforless
 
posted on December 5, 2003 04:02:31 PM
Hi,

I have 2 vendio customer manager accounts because I have 2 Ebay IDs. I rarely use one of them.

I wanted to sign up for Sales Manager with this Vendio ID and my main Ebay user ID (which was linked to my other Vendio customer manager account).

So, I removed my main Ebay ID from the other Vendio account as per the instructions of customer service. I then tried to add that Ebay ID to this Vendio account so that I could begin using Sales Manager.

It will not let me. It says "sorry this ID is being used by another Vendio account". It is not. I removed it from the other account. What can I do now?

Should I discontinue the other Vendio Customer Manager account completely?

thanks!! I want to list some things through Vendio tonight, so please answer as soon as you can.


 
 SonyaCS
 
posted on December 5, 2003 05:06:04 PM
Hello,

What is the eBay ID you want stored in your 'nycdesignforless' account? We will store it in here for you.

Regards,

Sonya
 
 nycdesignsforless
 
posted on December 5, 2003 05:21:39 PM
Hi Sonya,

Thanks so much!

Ebay name is Smart_blonde330.

I have an ebay store named nycdesignsforless under that ID, which is why I want to use my nycdesignsforless Vendio account.

Can you let me know when it is done so that I can try to start using Sales Manager?

Thanks again!
 
 nycdesignsforless
 
posted on December 6, 2003 08:44:53 AM
Sonya,

It is still not working. I am unable to add Sales Manager to my customer manager plan because I cannot use the ebay ID that used to be used with another Vendio account, but no longer is. It has been removed completely from the other account. Why can't I now add it to this account?

Strange.

Lori
 
 ChristopherCS
 
posted on December 6, 2003 11:13:08 AM
Hello,

We have moved your eBay ID "Smart_blonde330" into your Vendio account. You will need to log in and go to My Account -> Auction Site Accounts and click the "edit" link next to your eBay ID. Re-enter the password and email address associated with the ID, and save.



Regards,
Christopher
 
 nycdesignsforless
 
posted on December 6, 2003 11:24:26 AM
Excellent! Thank you!

 
 
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