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 nycdesignsforless
 
posted on December 5, 2003 04:02:31 PM new
Hi,

I have 2 vendio customer manager accounts because I have 2 Ebay IDs. I rarely use one of them.

I wanted to sign up for Sales Manager with this Vendio ID and my main Ebay user ID (which was linked to my other Vendio customer manager account).

So, I removed my main Ebay ID from the other Vendio account as per the instructions of customer service. I then tried to add that Ebay ID to this Vendio account so that I could begin using Sales Manager.

It will not let me. It says "sorry this ID is being used by another Vendio account". It is not. I removed it from the other account. What can I do now?

Should I discontinue the other Vendio Customer Manager account completely?

thanks!! I want to list some things through Vendio tonight, so please answer as soon as you can.


 
 SonyaCS
 
posted on December 5, 2003 05:06:04 PM new
Hello,

What is the eBay ID you want stored in your 'nycdesignforless' account? We will store it in here for you.

Regards,

Sonya
 
 nycdesignsforless
 
posted on December 5, 2003 05:21:39 PM new
Hi Sonya,

Thanks so much!

Ebay name is Smart_blonde330.

I have an ebay store named nycdesignsforless under that ID, which is why I want to use my nycdesignsforless Vendio account.

Can you let me know when it is done so that I can try to start using Sales Manager?

Thanks again!
 
 nycdesignsforless
 
posted on December 6, 2003 08:44:53 AM new
Sonya,

It is still not working. I am unable to add Sales Manager to my customer manager plan because I cannot use the ebay ID that used to be used with another Vendio account, but no longer is. It has been removed completely from the other account. Why can't I now add it to this account?

Strange.

Lori
 
 ChristopherCS
 
posted on December 6, 2003 11:13:08 AM new
Hello,

We have moved your eBay ID "Smart_blonde330" into your Vendio account. You will need to log in and go to My Account -> Auction Site Accounts and click the "edit" link next to your eBay ID. Re-enter the password and email address associated with the ID, and save.



Regards,
Christopher
 
 nycdesignsforless
 
posted on December 6, 2003 11:24:26 AM new
Excellent! Thank you!

 
 
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